In August 2003, a GAF employee, Guy Gimson, issued a CQA report, titled “Minneapolis Shingle Cracking”, which outlined testing conducted by GAF that proved that its laminated fiberglass shingles, including Timberline, cracked at low temperatures. 4. Should one bother going through GAF’s warranty claim department, or go directly to ? Maybe GAF needs back to back Class Action suit, and I am willing to start a search for an attorney group who is willing. GAF did not conduct any testing or engineering analysis to determine whether Timberline would actually last for the period stated in the warranties. I cannot. We re-roofed our house with 60 squares of GAF Timberline 30-year shingles in 1997 during a major remodel project. I am in the roofing business and I am especially curious about the ASTM testing issue. See Sadie Redd on Twitter for my posts. Assist in their claim if warranted . Our roof from GAF came with a 40 year warranty, that was 13 years ago. Can you suggest possible options for us to recover losses? I was told by Linda at GAF that she would send that box for the damaged shingles and she has not to this day. Side Note: Later on, in the mid 2000’s, GAF and other roofing manufacturers in the US, removed the label “30, 40 and 50 year shingles” and relabeled all of their architectural shingles as “Lifetime”, while not making any significant changes to improve longevity, which is indicated in their warranties. We don’t know where to turn to next. This “should” make it legal, because by continuing speaking with you, after you tell them that conversation is recorded, they “give consent”. The average age of the roof subject to a cracking complaint was 7 years. These shingles just replaced my GAF shingles that I had installed in … 1. We got a new roof December 2017. Stay in touch. Minnesota Direct: 651-312-6518 My roof looks like it is 30 years old. Per the roofer (who is suing the homeowner) the lady is a nut! Thank you. as in what raw materials and what processes are attributed to the cracking? Compared with Timberline HD® Shingles. However, it continued to conceal the true nature of the cracking, did not recall the defective shingles, and didn’t advice consumers about these problems. Hi John how did you get GAF to send out an inspector to look at your house .I’m curious to do the same, I would like to be in a class action suit concerning Kelly roofing and GAF, how do I go about it? . Other internal documents revealed that “Shingles made in Minneapolis are cracking during warranty preview”. No Directional Weakness,” and “Longer Life.”. Is there anything else I can do to try and get more for defective shingles? Roof removal and replacement will cost another $6,000. Counsel will also request an incentive payment for the Class Representatives. The GAF shingles suit claims that the shingles produced at the Mobile, Alabama plant have cracked at a higher rate than shingles produced at other plants. ——————————— How do those of us impacted get satisfaction. That said, most likely GAF fixed the issues. I would very much appreciate your help. Chances that your roof will have a problem like in this class, are minuscule, and are just as likely to happen with CertainTeed / Owens Corning / Tamko / Malarkey, etc. The payment of costs and expenses, and the incentive awards, will be paid by GAF and will not reduce the benefits under the Settlements. The shingles … 3. The supply house on the other hand will have exact records of manufacturer, delivery date , number of bundles , etc . Is there data somewhere? This was Coleman, et al. Suite 810 Examples..installation, ventilation, pro-ration, etc…Roof award amounts independent of a class action lawsuit are pretty grim for the property owner. Most GAF shingles sell for between $32 and $43 per unit, with a guarantee of laminated architectural designs. What specifically does this mean? This is a summary of a recent large class action shingles lawsuit against GAF Timberline Shingles. GAF Materials Corp. denies the shingles are defective and maintains that its warranty appropriately covers any problems. In 2013, a class action lawsuit, titled Building Materials Corp. of America Asphalt Roofing Shingle Products Liability Litigation, MDL No. Does the Golden Pledge Warranty say anything about granule loss? GAF has introduced a new series of Timberline shingles, Timberline HDZ, which incorporates the manufacturer’s LayerLock technology to mechanically fuse the shingles… GAF continues to market this line, making the same claims regarding its quality, durability and warranties, as it did prior to the lawsuit. I am making a CD/Power point of the pictures and send them to every CEO who is a competitor of GAF Corporation to show the work of GAF’s “ELITE!” They have not fixed anything to correct this pass issue, or they are distributing the bad batches to these unscrupulous minions, or the final issue could be the contractor damaged them; what I have read here, makes me believe they are just getting rid of the faulty ones with some of their underhanded sign on’s, because how could a brand you roof look like mine does. I would like to access these records and contact building owners and ; 1. On their website, they claimed that: “Because of our state-of-the-art manufacturing process, the odds of you having a problem with a new GAF roof is about one in a thousand.”. The lawsuits claim a defect that might cause the roofing Shingles to prematurely crack, split or tear. Run to your Atty Generals Office with this information and if this is trued; sounds like fraud and contact theirs in NJ; I promise you are not going to be alone. Shingle lines and warranty: GAF Royal sovereign 3 tab shingles: 25 years limited warranty. I have subpoena my records and let me tell you; this is a huge cover up I allege, and they have contractors out there peddling off their rotten goods. 1. The GAF complete roofing system: When you purchase mechanical systems, an HVAC system for example, it’s important that the components such as the condensing … According to court documents, once GAF discovered serious problems with its raw materials and manufacturing practices, it has changed both, to actually meet the necessary ASTM standards. All Settlement Class Members who do not exclude themselves will be bound by any judgment approving the settlement and will give up any right to sue GAF for any known or unknown claims relating to Timberline® roofing shingles. Roofing suppliers certainly have an orders & deliveries database, but I almost guarantee NONE of them will be sharing that info, and most of them will site “client privacy” as well as many other reasons. Our goal is to inform you about GAF’s alleged sub-par manufacturing practices, deceptive marketing, and lack of care for the consumer, as related to this case. Will they have other problems down the time-line … yes, sure. If there are no open class actions that include your situation, I would make a detailed video, put it on youtube, send us the link, and we will try to get you some exposure, and hopefully attention of GAF. Tel: 202-789-3960 This case involved only shingles manufactured prior to December 31, 1997. The lawsuit was settled on April 22 and 23, 2015. Charles J. LaDuca, Esq. As a result, consumers purchasing them falsely believed that they were getting a fully-compliant product. Shilgles have been cracking off since installing. I purchased a house in December 2013 with new shingles that were installed about August-September if the same year. The shingles are not good at all. The total amount of payoff to plaintiffs remains undisclosed. Recently I lost approximately 1/3 of my shingles in a storm and was told they no longer make this color. Your roof can … The benefits you may be eligible to receive are based on: (1) the location of your property, (2) where your Shingles were made, (3) the date your Shingles were installed and the date on which you make a claim, (4) the type and extent of damage to your Shingles, and (5) the size of your roof. Instead, the warranties served largely as a marketing ploy to meet or beat warranties offered by competitors. only authorized website for this Lawsuit. Bethesda, Maryland 20814 Plaintiffs claimed that the company’s Timberline products have a defect that makes them prone to prematurely crack, tear or split. The time frame provided in that report for the issue being analyzed was “products manufactured since the 1980s”. Long story short now the back and sides are starting to split and slide. GAF Timberline shingles. These fees will not be paid by GAF and would in these instances reduce a percentage of the enhanced benefits to some Class Members. I have white lines across the bottom of my gaf 30 year timberline shingles with Granual loss in my gutters. We had granules come off of the roof immediately after it was installed. We purchased GAF shingles from Florida State Roofing And Construction. Did they say anything about being a Master Elite? During the investigation, several company representatives, including Adam Chich, Director of Research & Development, admitted that the above claims are inaccurate. IF YOU ARE A CLASS MEMBER, THE PROPOSED SETTLEMENT WILL AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. While putting up Christmas lights we noticed that the GAF timberline shingles were shot and our gutters were full of granules. I’m from minnesota looking for someone to look at my roof yup 15-year WindProven™ limited wind warranty on Timberline® HDZ™ Shingles requires the use of GAF starter strips, roof deck protection, ridge cap shingles… Hasselbach. Because I am putting solar panels on my roof and I don’t want to do this again if the roof is only going to last a couple of more years. They have at least 3 separate claims with GAF dating back to 2014, 2016 and this year. I’m 80 ….widowed and cannot afford to hire a lawyer on an hourly basis. To encourage consumers to purchase this product, GAF has knowingly made a number of misrepresentations about its durability and longevity: 1. GAF indicates that this is all they have to do because they say that is what the warranty says they have to cover. The Settlements will not reduce the benefits you may be entitled to under any existing GAF warranty. They sent me a very long list of things I must do, including removing two entire pieces of shingles off my roof. I am calling my division, as I am not of the South East, but in the Midwest. GAF Timberline Natural Shadow Charcoal Algae Resistant Architectural Shingles ... gaf timberline shingles timberline shingles ... For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts) Some of the cons of GAF shingles noted by homeowners in Madison is the warranty process. I paid $7500.00 just for these AWESOME shingles I want compensation. 8:11-mn-02000 (D.S.C.). 1. Shop GAF Timberline HD 33.33-sq ft Weathered Wood Laminated Architectural Roof Shingles in the Roof Shingles department at Lowe' That is because of the price, quality and customer satisfaction. Hi Leo I was wondering what would company of architectural shingles would you recommend for Chicagoland area thanks. How can I find out if the problems that caused the lawsuit have been resolved, so I can make a decision about this product? Without going into details about settlement offer from GAF, I want to mention a very important aspect, since your are planning to go solar. In many cases, GAF did not repair or replace the defective roof, or didn’t fully pay for the damage caused by premature cracking and shingle failure. However, the company has agreed to resolve the litigation by offering two class action settlements. Out of all their shingle types, three-tab is the most economical for people on a tight budget. A proposed settlement of this class action has been preliminarily approved. GAF has agreed with this problem. Shawn Raiter If you own a property with GAF Timberline roofing shingles made between 1998 and 2009, then you may be eligible to receive free replacement shingles or a cash payment from the GAF Timberline Shingles Class Action Lawsuit. People have noted that they have to go through a lengthy process of proving they have issues with the shingles to use the warranty. There were two spots were the shingles blew off and about a bundle was needed in each spot to repair which they had as left overs. To address this issue, the company assembled “cracking teams”, who investigated the source of the problem. I got mine on 2017 also and the products “middleman,” came from ABC Mine look like some monster chewed them! I’ve been in the roofing business for over 40 years in nearly every capacity from union apprentice, foreman , superintendent, estimator, and owner . Was wondering how many actual claims in this lawsuit have been processed and how much awarded to property owners awarded to-date. Have you had GAF’s inspector come out to your house? Betsy in the Mobile AL area 803-276-2532 will give you names at GAF to call; then you will be sent to someone who is operating as the authority of that division. 4. Included Lifetime Warranty Coverage The price of purchasing shingles … GAF is selling 15 different types of shingles. See where that goes. Note: Class 4 shingles from other top manufacturers include CertainTeed Presidential Shake and Landmark IR, GAF Grand Sequoia IR and Timberline with Armorshield, Malarkey Windsor and Owens Corning TruDefinition Duration Storm. However, internal testing, confirmed by the company’s head of Quality Assurance, Guy Gimson, reveals that more than 5% of Timberline products experienced premature vertical cracking. In this test, we compared shingles at their sale price. This is how bad a manager with GAF is as she passed this in a massive email; Nicole: “I like to give you guys a fair warning in case the homeowner calls in. Get automatic Lifetime Protection on your entire GAF roofing system When you install any GAF Lifetime Shingle and at least 3 qualifying GAF accessories, you'll automatically get a Lifetime limited warranty on your shingles and all qualifying GAF accessories*. This problem had been happening from the start.. Do any of you know…then he put my first and last name for the world to see and stated Just please pay your bill! According to this lawsuit, GAF Timberline shingles are allegedly defective and do not last. I have the timberline 30yr. The following link talks specifically about GAF admintting that their Timberline series had a manufacturing defect (and it went on to say that GAF changed its manufacturing … These warranties specifically warrant the performance of these shingles for a designated time into the future (longer warranties also cost more). Any recommendation? Frequently Asked Questions What are the best-priced shingles on the market? Inform them of the suit and their rights 2. We got the roof from Florida State Roofing and Construction. An actual GAF rep came out a few weeks after installation and told us that granule loss was normal and that it would subside after a few months. There just seemed to be a number of areas, that would influence the acceptance of a claim and an actual accurate award amount. Consumer Reports Determined the Best Roof Shingles. At least the person whom reviewed the call, stated the call faded out; OH YES IT DID; it was her end of the call; Linda said the same, as I was most aggravated when they said, this is not GAF’s problem you have to contact the contractor, GAF is not responsible in the most snarky tone. Please help us. I hope you get this resolved. . The fact that the cover up was deliberate is clearly evident from the documented communication between GAF District Manager, Kevin Hull, and regional manager, J.D. As a result, they discovered that defective raw materials and inadequate manufacturing practices were used to make the shingles in several of its factories, including facilities in Minneapolis, Minnesota; Baltimore, Maryland; Millis, Massachusetts; Fontana, California, Dallas, Texas and Mobile, Alabama. I told him me and my family nailed the roof on and it’s been up for 10yrs. We also purchased the Golden Pledge Warranty from Florida state roofing also for another 800.00. what a waste of money. (Original source was removed or longer working –,, See costs in your area Company: GAF Materials. I see how GAF’s reaction is, they believe their contractors, as their terms and policies mean nothing. During the course of the investigation it was discovered that for many years GAF deliberately continued to hide Timberline’s defects from suppliers, installers and consumers, while actively marketing it as a top quality product. BTW, you should keep records of all your communications with GAF and your contractor, going forward, and I hope you have records from previous conversations. My roof is black with mildew and my shingles have a 10 year warranty for mildew. The Settlements include two Classes covering Shingles made: (1) between 1999 and 2007 at GAF’s plant in Mobile, Alabama and (2) between 1998 and 2009 at other GAF manufacturing plants. They have been touted as “the # 1 selling shingle in North America”, “the heaviest and longest-lasting fiberglass asphalt shingle in the Timberline series” offering “superior strength and improved weathering in harsh conditions”, because their exceptional design “promotes longest life and extra durability.”. He knew his answer before ever pulling in the driveway. Thanks john and Virginia Voleck. GAF Timberline website for “cracking” class action: My product came from ABC like Douglas poling; so which we could post pictures. I’m in. Leo, they do record your conversation; I have subpoenaed all documents; or all they would release; and one of those is the discussion of a such a call, as I complained that the customer service manager just quit talking as I called out her name many times; Nicole and she told upper manage, I alleged, that I hung up on her. 3. Damage to other building materials (anything directly connected to the shingles themselves or the roof System, such as flashings, gutters, siding, valley metal, crickets and saddles, plumbing vents, and soffit and fascia). or even the FTC? This website is authorized by the Court, supervised by counsel for the parties, and controlled by Damage to the roof system (roof structure and roof system including the roof deck, underlayment, leak barriers, starter strips, ridge cap shingles, and attic ventilation.). 1. If You Own Property With GAF Timberline® Roofing Shingles Made Between 1998 and 2009, then you might be a Class Member in the above referenced lawsuit. “serious problems with the raw materials and manufacturing practices used” I just installed timberline shingles on a job I’m 60 years old I’ve been in the industry since I’ve been 16 I have never seen a single slide Off the roof the very next day when I come back after in this shingle is criminal if it is a 16th of an inch thick that’s giving it some time I talked to Timberlin’s rap and she told me it was a nailing problem that I didn’t nail the shingle where it was supposed to be nailed she failed to recognize that that is eight nails that failed and if you take 40 shingles times eight that’s 320 nails that failed I called Abc Roof center where I purchased the shingles from and they were dumbfounded about it we finish the job with the shingles because I had to get the roof watertight we didn’t find the problem so we had 12 squares already on then we started the cap it and the cabs cracked in half as we were installing them I’m not done with this shit I want to know how the shingles on the market somebody is clearly turn a blind eye and Or Thay don’t know their goddamn job anybody going onto these roofs are taking their lives in their hands because these shingles can slide right out from under your feet especially if you’re on 9on 12 or 1212 roof pitch. Start Here - Enter Your Zip Code. Moreover, since they did not meet the ASTM standards, they also failed to meet local and state building codes, and where legally prohibited from being installed. There is a Subclass or group of those Class Members who own property located in South Carolina. 2. Thank you, If the shingles are of poor quality then is it FOOT TRAFFIC or crappy shingles? 5. 2. My slate roof had been broken and falling because the rusty hooks break off. This roofing guide is presented by Leo B. His work is substandard he can play the game, as he never ONCE came to look at the problem, even denies there was ever a leak on BBB. They have been touted as “the This same contractor has 3 lawsuits with three different attorneys going in the same county of those not wanting to pay him for his crappy work, as I allege; and my issue includes these crappy shingles. When Hull brought up concerns regarding the cracking shingles, Hasselbach responded “yes I know all about the millions of dollars we are paying in claims and class action suits. He knows how to use the court system, so he does not have to do anything right; and GAF ELITE MEANS NOTHING! This class action alleges that Timberline roofing shingles made by Building Materials Corporation of America (known as GAF Materials Corp.) have a defect that causes them to prematurely split, crack, or tear. GAF made claims to its distributors and installers that the fiberglass mat contained within the shingles, provides “Balanced Tear Strength in all directions” and “Balanced Tensile Strength in all directions”, which result in “Better Resistance to Expansion-Contraction Cycles,” “Better Overall Performance . When assessing the cost implications given the choice between IKO shingles vs. GAF shingles, it’s notable that the latter is more expensive. The attorneys representing the Class covering Shingles made in Mobile are also asking for a portion of the additional benefits going to Class Members with property outside South Carolina. You are not telling me anything new . The award included either replacement roof shingles (comparable to the product installed) and/or a cash payment. For example, one of the findings was that the cracking claims increased by 43% from 2001-2002 alone. Your email address will not be published. I have complaints from my HOA on a 8 year old roof. we got scammed by Florida State Roofing and GAF. I am a recent widow and have no idea where to start. Cut out the email traffic on this, as it can be used in court against us. If you want “cheap quality” you can go with a 5-rib metal roof, which cost only 15-20% more than shingles (total installed price). GAF and CertainTeed are two of the most widely-trusted brands of architectural shingles, offering the Timberline and Landmark product lines, respectively. Would the more experienced folks here recommend going through the laughable GAF warranty program or recommend the settlement program. GAF, in turn, claimed that they were not defective and were appropriately covered by the warranty. Settlements have been reached with Building Materials Corporation of America (known as GAF Materials Corp.) (“GAF”) involving Timberline® roofing shingles (“Shingles”). I just contacted GAF about the warranty on my roof. Hi Leo, my apologies as I am just seeing your response. By late 1990’s GAF received information about premature cracking on many of its roof shingles, including Timberline. Sorry to hear about your problems. He doesn’t want to fix a thing; as he knows it is shoddy work. Note that most these warranties are only available on the following types of GAF shingles: Timberline HD shingles, Timberline HDZ and HDZ RS, and HDZ RS+ shingles, Timberline NS shingles, Timberline AH shingles, Timberline CS shingles, and Timberline AS II shingles. GAF 3-Tab shingles cost approximately $2 to $3 per square foot installed (or $2,000 to $6,000 for an average-sized 2,000 square foot roof). And honestly I would agree with suppliers. I made an insurance claim and adjuster said that whoever put the shingles on had the air pressure to high and that’s why my roof failed so quick. do not exclude yourself from the settlement), you may object to the settlement by explaining in writing why you do not like the settlement postmarked no later than March 16, 2015 to the addresses noted in question 19 of the Long Form Detailed Notice. 3. If you do nothing (i.e. This is the What I could try, is talk to some GAF people on LinkedIn (I have many of them as “connections”) … maybe they could help out. The comparisons below focus on each manufacturer’s line of architectural shingles. In the residential roofing market, for many years GAF has been holding the top spot as the “Largest Roofing Shingle Manufacturer in North America”. I cannot be the only one?! By 2002, the company received more than 10,000 “cracking claims”. GAF’s Better warranty, available through a GAF certified installer, System Plus covers 100% of material defects for 50 years, 20 years on 3-Tab shingles. Start Here - Enter Your Zip Code. At around the same time, investigations were conducted in Mobile, Alabama, and Dallas, Texas, facilities. Loretta Fox. And how can I prove that the shingles did not meet those requirements? I see how GAF customer service is; they do not care, only pretend to, as they had a representative to call; I got subpoena information request Jan 11, sent and they respond 3 months later the day before the trial; as I have workmanship Master Elite issues plus the Shingles with GAF it is a mess. However if you send something in writing, take pictures with your phone, before you mail it. There three main types are Timberline roofing shingles, Designer roofing shingles, and three-tab. Your email address will not be published. GAF. In re: Building Materials Corp. of America Asphalt Roofing Shingle Products Liability Litigation, MDL No. We have been fighting with Florida state roofing and GAF for over 14 weeks now. CertainTeed shingles in the same category as GAF Timberline HD are 6.5% more expensive. Since the shingles in question were manufactured from 1998 to 2009, at the rate of 10,000 claims per year, our guess is that there were at least 100,000 failed Timberline roofs. I believe that another class action suit should start; does anyone have the attorneys for this last class action one available?