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Daisy Lee, Ticketing & Passenger Information Officer

We are most often the first employees who passengers meet at the airport. Passengers vent frustration after missing a flight or countless delays and will turn to us for immediate assistance. The key to successfully helping these upset customers is to remain calm and offer help sincerely. Since we provide ticketing and passenger information services on behalf of airlines, I have to understand the products and regulations of each of our clients very well.

Jardine Aviation Services is a reputable company. I learn something new every day and enjoy working with a great team. We strive to provide an excellent service by giving accurate information efficiently to ensure travelers have a great start to their journey.